The lobby hours for BenefitsPlus and OhioMeansJobs are 9:00 am - 3:00 pm Monday through Friday.
Find Nutrition Assistance in Your Community
Seniors (Age 60+): Find Food Support Near You!
For more information on programs to meet the nutrition needs for seniors 60+ from the Department of Job & Family Services and the Department of Aging, click HERE.
How To Apply For Benefits
To apply for Child Care, TANF (Cash Assistance), SNAP (Food Assistance), or Medicaid benefits, you may call the BenefitsPlus Division at 1-844-640-6446 or apply online at www.benefits.ohio.gov.
Remove blocks on your phone that prevent you from receiving calls from unknown numbers. You can add this number to your phone as a Contact: 1-844-640-6446 as most of our calls come from this number.
How to Protect Yourself From Scams
There are reports of criminals using phony text messages to obtain EBT card numbers and PINs and steal SNAP benefits. These are known as phishing scams and are a type of fraud. Please do not provide your EBT card number or PIN by phone, email, or text. Do not click on links provided in emails or text messages. If you think you are the victim of a phishing scam, please contact your local SNAP office.
When an assistance group (AG) reports a loss of food purchased with SNAP benefits due to a power outage of four hours or more in a 24-hour period, they are entitled to a benefit replacement.
- This timeframe is established by USDA FNS and therefore, a CDJFS cannot establish its own criteria.
- The AG has ten days to report the loss orally or in writing to their local county office.
- A completed and signed JFS 07222 form titled, “Statement Requesting Food Assistance Replacement”, must be submitted to the county agency within ten (10) days of the loss or within ten (10) days of reporting the loss to the county agency.
- The amount of the replacement benefit issued is based on the amount reported by the individual on the JFS 07222 form, up to a maximum of the allotment issued for the month in which the loss occurred.
ConnectEBT Mobile App is Now Available
The ConnectEBT mobile app is now the official mobile app of the Ohio Department of Job and Family Services. Ohio is rolling out the ConnectEBT mobile app for our SNAP benefit cards. The other EBT apps you may be using are not associated with Ohio’s contracted EBT vendor. You can now use the secure ConnectEBT app which is associated and connected directly with your official account. To download the app, see the image below. You can view your balance and purchase history, change your pin, activate your card, and report your card lost, stolen or damaged.
EBT card skimming fraud targeting SNAP recipients
The Ohio Investigative Unit is issuing an alert about an escalating threat of Electronic Benefits Transfer (EBT) card skimming fraud targeting SNAP (Supplemental Nutrition Assistance Program) recipients. Read on...